HOW EMOTIONAL INTELLIGENCE GETS IMPACTED BY EMPATHY

Empathy is the sensitivity to feel the pain that another person is going through. The aim is not to feel bad about or have pity for the other person and definitely not to feel superior to him. The aim is be able to understand, tolerate, sympathize with and generate the desire to help the person.

• Place yourself in the shoes of that person
• Remember the pain that you felt when you were in a comparable situation
• Remember the way you would have reacted at that time and understand why that person behaves the way he does
• Add to this the fact that that person is younger, inexperienced, lesser educated or trained than you
• Experience his insecurity, inferiority complex, diffidence, his fears, anxieties
• Ask him a few relevant questions so that you can understand him better
• Cultivate the art of listening with attention and interest; you will start hearing a second sound track of things that he wont tell you and is yet pleading you to understand
• Don’t be judgmental about others just be thankful that no one has quoted your price

Having empathy makes it possible to understand the other person and establish an emotional connect with him. This is the first step towards building a meaningful relationship.